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  • VistEngland VAQAS
  • Self-assessed Accessibility Information

Wildlife Park


Redwings Caldecott Visitor Centre

Redwings Caldecott Visitor Centre


Redwings Caldecott is Redwings Horse Sanctuary's largest visitor centre and is home to almost 120 horses, ponies, donkeys and mules. The Redwings team offer regular walking tours and donkey talks, while the Education Centre offers visitors a fun way to find out a little more about all things horsey!

The cafe is open throughout the day serving tasty refreshments and the gift shop offers a variety of souvenirs and gifts, the proceeds of which go to support the hundreds of equines in the charity's care.

Redwings Caldecott is fully accessible to wheelchairs and group visits are catered for. There is also an outdoor children's play area for younger visitors to enjoy.

While visiting the centre, be sure to find out more about how you can support the work of Redwings by sponsoring one of Caldecott's residents. A year's membership to the Redwings Adoption Club costs just £12.50 and makes a perfect gift for a friend or loved one. Caldecott boasts quite a variety of Adoption Stars, including adorable donkey Esther, brave Welsh pony Cauli, beautiful mare Victoria, Poppy the Shire and of course Muffin the mule!

Dogs on leads are welcome at all of Redwings' visitor centres.

Baby changing facilitiesCoach parties acceptedCredit cards accepted (no fee)Disabled accessDisabled toiletsEducation/study areaFacilities for groupsFacilities for educational visitsGift shopOn-site cateringPicnic sitePublic toiletsRegional Tourist Board MemberWelcome HostWheelchairs availableAccepts groups

Children welcomeDisabled accessDogs accepted

Cafe, gift shop, information centre, children's play area, picnic area, disabled access, dogs on leads welcome, VAQAS Awarded.

Opening details

Open Friday, Saturday, Sunday & Monday from 10am to 4pm (closed Tuesdays, Wednesdays and Thursdays) all year around.

For any visitor queries please call the Visitor Helpline on 0870 040 0033.


FREE entry and parking


Caldecott Hall,
Beccles Road,
NR31 9EY



See location of Redwings Caldecott Visitor Centre on Google mapsSee location on Google maps

Map reference: TG 474013  Lat: 52.55409 Long: 1.64906

By Road:
Situated on th A143 between Great Yarmouth and Beccles, opposite Fritton Lake. Disabled parking provided.

Parking: free


  • Baby changing facilitiesBaby changing facilities
  • Coach parties acceptedCoach parties accepted
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled accessDisabled access
  • Disabled toiletsDisabled toilets
  • Education/study areaEducation/study area
  • Facilities for groupsFacilities for groups
  • Facilities for educational visitsFacilities for educational visits
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • Picnic sitePicnic site
  • Public toiletsPublic toilets
  • Regional Tourist Board MemberRegional Tourist Board Member
  • Welcome HostWelcome Host
  • Wheelchairs availableWheelchairs available
  • Accepts groupsAccepts groups
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs acceptedDogs accepted

Cafe, gift shop, information centre, children's play area, picnic area, disabled access, dogs on leads welcome, VAQAS Awarded.

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities


  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system


  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance is well lit


  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesNut free
    • YesVegetarian
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu


  • Rewings Caledcott Visitor Centre gives people the opportunity to meet some of the sanctuary's rescued horse and donkey residents and learn about how the charity cares for them. The centre is situated on a flat 70 acre site with a grass car park and flat concrete walkways leading to the reception. A Gift Shop, Cafe and Horsewise Education room, are all within close reach of the reception area on concrete paths and flat grass tracks. Toilets, including a disabled access toilet and baby changing facilities are located on the ground floor with flat entrance ways, ramps and open doors. Stables and grazing areas surround the key facilities so that all visitors have the opportunity to see and get close to the horses without having to travel too far. Flat grass tracks make up the site's 'Paddock Walks' with two marked trails. The first is 1km and takes approximately 30 minutes. There are numerous benches and resting points along the way. The second is 1.5km and takes approximately 50 minutes. again there are resting points and most areas of the track are flat however there is some undulating land. Around the site there is information and signage displayed in large print to educate visitors about horse care and welfare and to introduce them to equines living at the site. When possible, the staff undertake tractor tours, talks and demonstrations, many of which are free of charge and suitable for all ages. A wheelchair is available for loan and staff are always on hand to assist however they can so that everyone can enjoy their visit. We look forward to welcoming you. If you have any queries or require any assistance please phone our visitor helpline on 0870 040 0033, visit our website or email