Awards for Comfort Hotel
AA 3 STAR Hotel, Greater Yarmouth Tourist Authority Member
AA 3 Star Hotel
Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.
Additional information on this classification scheme is available from AA.
Greater Yarmouth Tourist Authority
Additional information on this classification scheme is available from Greater Yarmouth Tourist Authority.
Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-assessed accessibility details
Parking
- Designated parking for guests with disabilities
- Within 50 metres approx. of entrance
- Surface of the car park and pathway leading to entrance is
- Solid ie tarmac / concrete etc
- Drop-off point for guests outside entrance
- Route from the parking area to the entrance:
- Has a ramp
Entrance
- Ramp to entrance
- Entrance well lit
- Bell at main entrance
Public Areas
- Level access (no steps/thresholds) or access by ramp or lift to:
- Entrance to reception
- Public toilet
- One or more bedrooms
- Lounge
- Bar
- Good contrast between the floor and wall
- Clear surfaces such as glass doors have contrast markings
- Guest information available in large print (14pt and over)
Dining
- Good contrast between the floor and walls
- Meals for guests with special dietary requirements can be provided:
- Sugar free (diabetic)
- Gluten free (coeliac)
- Lactose free (dairy free)
- Low sodium
- Nut free
- Vegetarian
- Vegan
Bedrooms
- Bedroom furniture can be re-arranged if requested by guest
- Bedroom with non-allergenic bedding available
- Bathrooms available with:
- Bath with shower
- Wet room
- Bath with support handrails available
- WCs with handrails available
- Bathroom with emergency call system available
- Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
- Bathrooms available that have been specially adapted for wheelchair users
General
- Proprietors/staff available 24-hours
- Emergency evacuation procedures for guests with disabilities
- Staff have had disability awareness training