Awards for Fairhaven Woodland and Water Garden

North Norfolk Attractions

A group of unique attractions, for all seasons and to suit all tastes, for great days out in North Norfolk.

Green Tourism Gold Award

A Green Tourism award shows that a business has been independently assessed and certified, so you can choose the greenest option with confidence. Businesses which meet Green Tourism standards receive a Bronze, Silver, or Gold award based on their level of sustainability. Green Tourism is validated by ICRT on behalf of VisitEngland, VisitWales, VisitScotland and Northern Ireland Tourism. Additional information on this certification scheme can be found here.

Additional information on this classification scheme is available here.

EDP Tourism in Norfolk Awards

The EDP Tourism in Norfolk Awards attract entries from all tourism sectors and are seen as being amongst the most prestigious recognition that a business can receive. Tourism is enormously important to Norfolk, and its continued success is due to the people who work so hard throughout the year. The awards provide an opportunity to celebrate that success and also to recognise those who have achieved the very highest standards.

Additional information on this classification scheme is available here.

Norfolk Tourist Attractions Association member

Member of the Norfolk Tourist Attractions Association, a group which exist to promote their member attractions with conditions of membership including participation in a code of practice similar to the VisitBritain code of practice.

Additional information on this classification scheme is available here.

Broads Tourism

Broads Tourism - The voice of Broads Tourism Business. Broads Tourism is a forum for businesses and organisations located or operating in the Norfolk and Suffolk Broads area. Its purpose is to provide a strong unified voice for Broads tourism-related businesses, with a focus on improving the visitor experience and promoting the Broads as a high quality and environmentally sustainable destination.

Additional information on this classification scheme is available here.

Broads Quality Charter Silver

Participating eating establishments are annually quality checked by independent assessors, Quality in Tourism. Establishments gaining 70% plus are awarded Silver. 80% plus Gold. The Broads Authority started the Quality Charter scheme back in 2001 with just a handful of establishments. Today, there's a fine range to choose from and each year standards get higher.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis gravel
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)
  • YesVisitor information available in audio format
  • YesHearing loop installed in public areas

General

  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system

Entrance

  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance is well lit

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesVegetarian
    • YesVegan
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu

Notes

  • Full access by wheelchair to all facilities, including gardens. Mobility scooters advised, hire available please ask for more details. Hearing loop-in facilities and some Braille information points in garden.